Amazon Strikes Again

Some of you may remember, back in March, when episode 1 of The Therapist released as Sex Therapy, I had hella game with Amazon – or, more specifically, KDP.

They didn’t like my cover. They didn’t like my title. They didn’t like that the word ‘sex’ was in there. And they were refusing to let it show up in searches because of those things.

So, ON RELEASE DAY, I changed the title. I changed the cover. Both were tamer.

And episode 1 went out without glitch (once they’d agreed it was now acceptable and quit hiding it from everyone).

Then episode 2.

Episode 4 (yep, I skipped episode 3 for a reason); and 5; and the preorder of 6.

Episode 3 has NEVER been allowed to show up in their searches. Given the generic responses I get (with very little guidance/answers), I considered it to be unworthy of my time and efforts to email them and find out why – after all, only those who’ve already read episodes 1 and 2 will be interested in episode 3, and I have the links to purchase episode 3 in the back of episode 2 ….

You get the picture.

However, it appears I’ve still to reach the end of my KDP v The Therapist battle.

At the beginning of this week, I uploaded episode 7 of The Therapist for preorder.

On Tuesday, I received this email.

We’re contacting you regarding the following book:

The Therapist (7) by Belfield, J.A. (AUTHOR)

During our review process, we found that this content is in violation of our content guidelines. As a result, we cannot offer this book for sale. If we identify additional submissions with similar content that violates our guidelines you may lose access to optional KDP services and/or face account level actions up to and including termination.

To learn more about our content guidelines, please visit our Kindle Direct Publishing Help page at:

https://kdp.amazon.com/help?topicId=A2TOZW0SV7IR1U

Best regards,
Amazon KDP
http://kdp.amazon.com

To which, I responded:

Hi,

it would be really helpful if you could tell me what about the book’s
contents violated your guidelines. That way, if it’s something that can be
fixed, I can take a look at doing that.

Thanks.

And then, last night, they replied:

Hello,

We’re contacting you regarding the following title:

The Therapist (7) by Belfield, J.A. (AUTHOR)

We’ve confirmed that your book(s) contains content that is in violation of our content guidelines and we will not be offering this title for sale on Amazon. As stated in our guidelines, we reserve the right to determine what we consider to be appropriate, which includes cover images and content within the book.

If you wish to re-publish your book(s) with content that meets our guidelines, it will need to be submitted as an entirely new book and go through our standard review process. Previous customer reviews, tags, and sales rank information are not transferable because the title will essentially be a different product.

Our content guidelines are published on the KDP website.

To learn more, please see: https://kdp.amazon.com/help?topicId=A2TOZW0SV7IR1U

We appreciate your understanding.

And so begin the ‘generic responses’.

So, I replied again, with:

Yes, I understood this from your last email, but unless you can specify which particular area of the content violates Amazon guidelines, how am I supposed to fix it?
The title in question does not contain porn or rape, etc. So please could you be more specific about the offending content.
Thank you.
And this morning, I woke to this reply:
Hello,

As stated in our content guidelines, we reserve the right to determine what content we consider to be appropriate. This content includes both the cover art image and the content within the book.

We’re unable to elaborate further on specific details regarding our content guidelines beyond what is available here:  https://kdp.amazon.com/help?topicId=A2TOZW0SV7IR1U

Amazon.com

Your feedback is helping us build Earth’s Most Customer-Centric Company.

O_o
Okay, so just backing up a second and quoting a line from their second email:
If you wish to re-publish your book(s) with content that meets our guidelines, it will need to be submitted as an entirely new book and go through our standard review process.
Marvellous. I’ll do that … if you could help me understand how this one violates your guidelines.
THESE guidelines, in fact:

Content Guidelines

Your books and other content (such as book titles, cover art and product descriptions) must adhere to these content guidelines. We reserve the right to make judgments about whether content is appropriate and to choose not to offer it. We may also terminate your participation in the KDP program if you don’t adhere to these content guidelines.

Pornography
We don’t accept pornography or offensive depictions of graphic sexual acts.

Offensive Content
What we deem offensive is probably about what you would expect.

Illegal and Infringing Content
We take violations of laws and proprietary rights very seriously. It is your responsibility to ensure that your content doesn’t violate laws or copyright, trademark, privacy, publicity, or other rights.  Just because content is freely available does not mean you are free to copy and sell it.

Public Domain and Other Non-Exclusive Content
Some types of content, such as public domain content, may be free to use by anyone, or may be licensed for use by more than one party. We will not accept content that is freely available on the web unless you are the copyright owner of that content. For example, if you received your book content from a source that allows you and others to re-distribute it, and the content is freely available on the web, we will not accept it for sale on the Kindle store. We do accept public domain content, however we may choose to not sell a public domain book if its content is undifferentiated or barely differentiated from one or more other books.

Poor Customer Experience
We don’t accept books that provide a poor customer experience. We reserve the right to determine whether content provides a poor customer experience. See the Guide to Kindle Content Quality for examples of content that’s typically disappointing to customers.

1. Pornography.
Does my book contain porn? Um … it contains erotic romance. Not even erotica. Just erotic romance. No different to hundreds of other titles on Amazon – many of them with FAR more explicit covers than my own, and WAY more explicit titles (I won’t quote them because I don’t want to be accused of targeting any of them in my post). And racier covers and more explicit titles – to me – suggest much more erotic content – or erotica.
And in actual fact, KDP lists ‘erotica’ as one of its romance sub-genres for listing your title under.
Yup.
2. Offensive Content.
Yeah, their guidance on that area is pretty vague. What differing people find offensive is a pretty broad spectrum, right? So I’m having a real hard time figuring this one out. I don’t find episode 7 offensive. My beta readers didn’t find episode 7 offensive. That’s all I got on that one.
3. Illegal and Infringing Content
Nope, none of these broken. I wrote the story. All by myself. Yessiree.
4. Public Domain and Other Non-Exclusive Content.
Again, nope. The Therapist Episode 7 doesn’t fall into that category.
5. Poor Customer Experience.
Well, I guess we’ll never know if it’s not going on sale, will we?
So, to my knowledge, my book does indeed fall within their accepted guidelines, but Amazon are arguing otherwise. And they won’t tell me why.
As I’ve said, my book doesn’t involve rape, or porn, or anything even close to bestiality (which I understand is a big no-no for them), so I’m at a loss. Because if I can’t publish episode 7 as a singular title on KDP, how am I going to publish the entire series as a collection once all the episode have become available? How am I supposed to publish my print title this way?
Sadly, with the rush to get the initial episode out there and showing up, and now this, there have been major setbacks in the completion of this series. Yes, episode 7 is complete and ready to read. However, unless I can figure out what it is that Amazon needs me to change – what it is about the episode they find unacceptable – it looks like it’s not going to be available through the same outlet as the other episodes in the series.
Was it Will Smith in I,Robot who said a line about ‘shitting on the little guy’. Yeah, that’s kind of how I’m feeling right now.
Anyway, in the meantime, whilst I attempt to sort this mess out, I’m going to set up some alternative solutions.
If you purchase episode 6 of The Therapist, you will find where to (pre)order a copy of episode 7 (for once it becomes available) in the back of the ebook. Until I have another solution in place, via the link(s), which will be included in the back of episode 6, will be the ONLY way to grab your copy of episode 7.
Hopefully, this will all be sorted out by the time episode 8 (the final episode) releases, though, at the moment, the release date may need to get pushed back a little on that due to this roadblock needing my attention first.
Thanks for your understanding and patience whilst I figure this out.
Have a great week, all. ♥

The Holloway Pack: Series Makeover

Just in case you missed it, the entirety of last week was spent revealing the new look of the Holloway Pack.

Every cover in the series has had an overhaul. Darkness & Light has had a new title and now goes by the name of THE WOLF WITHIN.

And I figured, just in case you missed any of the covers, I’d share them all here in a single post so you can see just how awesomely they all work together–at least, I think they do, anyway.

So here you go, the new-look Holloway Pack:

covers banner

Dayum, I could look at these all day. I seriously, seriously can’t wait to see these suckers in print.

Anyway, thanks for stopping by – whether today or last week – and checking out the guys. Have a great week, all.

The Therapist Episode 4 now available!

For those of you eager for more on the story of Chase and Abi, episode 4 of The Therapist is HERE!

THE THERAPIST_4

From International Bestselling author J.A. Belfield comes an intriguing erotic romance serial …

Episode Three: Introducing a clandestine client to the joys of the female form has Chase filled with a sexual tension he could do with offloading—until Abi turns up with the news that she won’t be using the services of CW Consult any longer. Thankfully, The Club can make a man forget his own name. Exactly what Chase needs until he can figure out how to get her back.

Series Synopsis:

Chase Walker: Founder of C.W. Consult. Sex therapist extraordinaire.

And, without question, always in control.

After years of schooling his emotions, Chase takes pride in his self-composure and firm lack of commitment. It takes only one, fresh-faced redhead in need of his services for all of that to fall to pieces.

Abigail O’Shay is everything Chase isn’t. Sweet. Innocent. A virgin.

Chase has never wanted to defile anything more.

Except, if that whole therapist-client barrier isn’t enough of an issue, Chase’s own demons are only too happy to cock-block all the sinful fantasies treatments he has in mind for his latest client.

***Sex Therapy contains adult themes of a strong sexual nature***

BUY IT NOW!

Amazon US

Amazon UK

Look out for episode 5, coming your way in around two weeks!

 

The new face of BEGINNINGS

The rest of the series was getting a makeover, so it stood to reason that BEGINNINGS deserved in on the action, right?

Check it out.

Beginnings _ebook_ 2017_web

☺☺☺

BUY BEGINNINGS UK | BUY BEGINNINGS US

And that’s all of them, folks.

All that’s left to do it reveal the series as a whole. To see that, be sure to stop by on Monday, when the covers will all be lined up for you guys to see the new look in all its glory.

Thanks for stopping by.

♥♥♥

The new face of CORNERED

Today’s reveal is the spanking new cover of CORNERED, book 5 in the Holloway Pack.

Cornered _ebook_ 2017_web

I love the slight sweaty look of the model here–because Danny is most definitely sweating in CORNERED.

☺☺☺

BUY CORNERED UK | BUY CORNERED US

Same time tomorrow … come see the new cover of BEGINNINGS!